BELGACOM Forum 500 Specifications download pdf (Page 130)

DECT128

Frequently Asked Questions

Question: It is not possible to configure Call Distribution:

Outgoing for multi-terminal access.

You have configured multi-terminal access and system access in

parallel. All outgoing calls are therefore established via system

access, and outgoing call distribution can be configured for system

access only (Configurator, Call Distribution: Outgoing menu).

A specific MSN can be seized for individual calls by means of a

code number procedure. For further information, refer to the

“Forum 500, Operation on Standard Terminals” user guide.

Question: Which reason may have problems with receiving faxes

resp. sending faxes?

In frequent cases, the reason may be found in a problem with the

ISDN-L1 reference clock distribution. The L1 clock is delivered

from the network provider. An unclean L1 clock distribution and

the introduced signalling jitter is overheard by the human ear.

Nevertheless, data and fax transmissions may be disturbed by the

jitter. Please check, which ISDN lines will deliver the L1 clock.

Details can be found under L1 Clock starting on page 79.

DECT

Question: The LED of the Forum Base 500 DECT base station is

flashing, but none of the DECT devices is functioning.

Make sure the terminal setting for the corresponding U

port is

set to Forum Base 500 (Configurator, PBX Configuration:

Ports: U

menu).

Question: The LED of the Forum Base 500 is continuously lit up,

but one of the cordless DECT devices is indicating “No connec-

tion”.

You have not configured a port for this DECT device. Configure a

port in the Configurator and start the enrolment procedure

(PBX Configuration: Ports: DECT-PP menu).

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BELGACOM Forum 500 Specifications Page 130