BELGACOM Forum 500 Specifications download pdf (Page 110)

Setting up TAPI108

Configuring the PC Software

Configuring the PC

Software

Further possibilities of use can be implemented on a workstation

PC with the Windows operating system by installing drivers and

programs.

Note: Under Windows NT or Windows 2000/XP you must log in as

the administrator to install extra software.

Further instructions for various options that are available are

given below.

Setting up TAPI

With a TAPI (Telephony Application Programming Interface) you

can operate a CTI application (computer telephony integration).

Here, the CTI application uses the services of the Forum 500 with

the help of the TAPI driver installed on a Windows PC.

Requirements

You require an active IP network connection between the PC and

the telephone system. Refer to the chapter entitled Configuration

under Windows starting on page 45 if you have not yet estab-

lished an IP network connection. CTI functions can be used only in

conjunction with system telephones.

You must therefore have configured at least one user for a system

telephone. In addition, you require a TAPI 2.1-compatible CTI

application, for example the Phone Dialer included in the Windows

operating system.

You will need a specific TAPI driver for the Forum 500. Ask your

service technician.

Configuring the TAPI Connection

Note: Under Windows NT or Windows 2000/XP you should log on

as the user for whom you want to configure the TAPI connection.

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BELGACOM Forum 500 Specifications Page 110